PC shipments (excluding tablets) to the United States grew 6% year on year to 17.7 million units in Q4 2024, driven by strong performance in the commercial segment, according to Canalys. However, the market researcher also expects the US PC market to face challenges amid volatile trade policies and potentially [...]
Canalys Projects Minimal Growth for US PC Market Amid Tariff Concerns PC shipments (excluding tablets) to the United States grew 6% year on year to 17.7 million units in Q4 2024, driven by strong performance in the commercial segment, according to Canalys. However, the market researcher also expects the US [...]
eSentire, a Waterloo, Ontario-based Managed Detection and Response (MDR) company, has launched its Atlas Nexus Network, a new partner model that allows MSPs and SIs to license and operate their own dedicated instance of the Atlas Extended Detection and Response (XDR) platform. Partners can fully integrate their own security [...]
CrowdStrike has announced a distribution agreement with Arrow Electronics, bringing the CrowdStrike Falcon cybersecurity platform to Arrow channel partners and customers across the U.S. and Canada. Through the ArrowSphere marketplace, channel partners can procure and deploy the Falcon platform, accessing features such as flexible billing, streamlined licensing, and integration [...]
Technology employment across the U.S. labor market grew in February while other key measurements of hiring activity fell back, according to an analysis of U.S. Bureau of Labor Statistics data conducted by CompTIA, a suburban Chicago-based industry organization. According to the report, employment by tech sector companies declined by a [...]
CompTIA: Tech Employment Increases while other Indicators Retreat Technology employment across the U.S. labor market grew in February while other key measurements of hiring activity fell back, according to an analysis of U.S. Bureau of Labor Statistics data conducted by CompTIA, a suburban Chicago-based industry organization. According to the report, [...]
Zoom has unveiled the next evolution of its partner program with the introduction of the “Zoom Up Services Program,” providing partner assistance with solution deployment, support, customer success, and managed services across the Zoom platform. The program features three partner service models based on business needs and the level of [...]
Pax8, a Denver-based company providing a cloud commerce marketplace, has announced a strategic partnership making offerings from Sophos available to Pax8’s network of more than 40,000 MSPs. Product lines include Sophos Managed Detection and Response (MDR), Sophos Endpoint powered by Intercept X and Sophos Firewall. Anticipated benefits include new revenue [...]
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner, Inc. While previous AI models were limited to generating text or summarizing interactions, agentic AI introduces a new paradigm where AI systems [...]
Gartner: Agentic AI Will Play Dominant Role in Resolving Customer Service Issues By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner, Inc. While previous AI models were limited to generating [...]
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